Posts Tagged ‘small business’

So, you’re at a networking event. Now what?

Monday, October 5th, 2009

networking_professionals1We all hear that networking is the key to success in business. Who you know  in a room is often more important than who you are. For that purpose, networking events have become a weekly staple for most businesses. However, many people feel intimidated at the thought of walking into a room full of people they don’t know and starting conversations with them. Preparing yourself for these events will lift the weight from your shoulders and allow you to network with the best of them.
Going in with the right mindset and goals will make your experience easier and more enjoyable.

Being genuine is one thing that people often forget when faced with these situations. They are so worried about making the right impression, that they completely forget who they are and why they are there. Focus on being your best you.  You are there to make connections and to gain clients, so establish yourself as an expert. Your confidence and knowledge about your field will leave a lasting impression.

When meeting people, you want them to want to know you. Articulating what you are looking for and how you can help them gives you the position of control. Even if the person you are engaged in conversation with has no direct need you can fill, they may know someone who does and will likely make that introduction if they understand your value.

Most importantly, don’t burn any bridges. Treating everyone you encounter with the highest regard will reflect well on you and your company.  Follow up with these people quickly after the event to brand yourself in their minds. This will prove to be the most effective in building relationships, contacts and clients.

How to Choose the Right Networking Events

Thursday, October 1st, 2009

When considering what networking events to attend it is important to be strategic in order to garner the results you seek. First of all, you must identify what kind of people you are hoping to connect with. What are your goals? What do you want to get out of the event? What people are you trying to target?  By having a specific set of criteria, you can narrow down what networking events will be the most useful to attend.

3ccutec_nav-networking_eventsBy varying up your networking routine, for instance, attending a BNI breakfast meeting or an after work happy hour, you can expand your reach and come in contact with a variety of different prospects.

Networking events are successful when you target those businesses or individuals who are need the services you provide. With research, you can discover events with like-minded or industry specific companies that appeal to your business. Whether you are looking to break into a new field, expand already established brands, or get referrals or new clients, networking events are crucial for business growth and it is a venue that must be utilized.

Get in your customers’ inbox!

Thursday, September 24th, 2009

email-marketingDirect mailing marketing campaigns are quickly becoming a thing of the past. With the evolution of the digital world, people are spending hours upon hours each day in their email accounts and emailing has emerged as a primary form of communication. Although other media to reach your consumer have arrived on the scene, email is still  a great way to stay connected to your clients and the benefits of email marketing are numerous.  Email marketing allows you to send your network or current and potential customers information about your business, news updates or promotional offers. Not sure where to start with email marketing? Here are a few tips to get the ball rolling.

1. Choose a platform.

There are several platforms that you can use to distribute your email marketing. Find one that fits your needs and budget. Having trouble picking a platform? Check out some of the Perks recommendations.

2. Determine a strategy.

Ask yourself what you want your email marketing efforts to be used for. What is the end goal? Do you want to send your customers and network news? Promotional offers? Think about who will be reading your emails and the action you want them to take. Do you want them to visit your website? Call your office for a quote? Once you figure out what action you would like to be the result of your campaign, you can lay the foundation for successful email marketing.

3. Brand your email

Whenever you give a consumer information about your business, make sure it’s branded! Carefully craft content that is consistent with your brand identity and delivers the information in an action-oriented and empowering way. Design your email to make it visually appealing and make sure that it matches the rest of your branded materials.

Once your email platform, strategy and branding are in place, you are ready to reach out to your network in a tactical and decisive manner. Check out a few other email marketing tips and tricks to maxamize your email marketing efforts!

Productivity on the Run

Tuesday, September 8th, 2009
200245827-001Today, productivity and multitasking on the run is essential for busy professionals.  When it comes to optimizing time and resources while traveling what you do and with what tools is the key to maximizing every opportunity.   Keep busy on the road by packing all of your essentials and bringing extra material, just in case.   For me, I have a rolling Tumi laptop bag with two extra pendaflex compartments.  This turns into my traveling desk when on the road.  Choose a versatile traveling case and prepare yourself for whatever may come.

Packing

Tip #1: Have reading materials on hand.  I print out several items that need to be reviewed as well as have a couple of my favorite business pubs in my outside Tumi traveling office pocket so I can catch up on reading while waiting in line or re-charging my phone, laptop or whatever other devices that may have died on a long flight.

Tip #2. Have chargers easily accessible.  You never know when your phone or laptop is going to die and being able to squeeze in a few minutes of charge when you spot an outlet can be the key to getting you back online or saving what you had in progress.  I always store this in an outer compartment for easy access.

Tip #3.
Pack like a mom.  Ever see those moms who travel and seem to have every possible emergency item in their bag of tricks?  Well, moms are the master planners because they too never know what they may need or when.  Packiller_travelk an emergency toiletry kit with Advil or Excedrin gel tabs (the most absorption), stain removers, toothbrush, toothpaste, face wash and anything else you may need.  I also always pack an emergency Clif bar and package of almonds for a filling snack.

Know your Mode of Transportation

On the subway – This is an ideal time to catch up with emails.  What’s more, plan in advance: email yourself documents to review and provide feedback in between subway stops.
On the road - Your hands may be tied, but there are plenty of things to do if you’re driving.  This is a great time for conference calls, catching up with audio books or even enjoy some relaxing radio and brainstorm time.  I always have my iPhone handy to take voice notes for recording ideas that spring up.
On the plane - A great time to tackle bigger projects on your laptop: writing, reviewing, etc. But don’t rely solely on your computer.  I’ve gotten stuck on too many flights where the cabin pressure would not allow my Mac to boot up. (I now always get onto the plane with my computer in sleep mode.) Just in case, have reading on hand.  Whether its industry pubs and books, or print outs of items that are lengthier,  you’ll be happy you came prepared.

Back in the Swing of Things: Post-Vacation Motivation

Monday, August 31st, 2009

vacation-travel1The summer is winding down. Your vacation is over.  You feel refreshed and relaxed and…not at all ready to go back to work. You’re not alone.  The post-vacation blues can be a real bummer, so here are five tips to keep you motivated once you get back to the grind.

1. Plan Your Return

Just as you planned your escape, make sure that you allow yourself time to re-adjust upon your return.  Return a few days before you have to go back to work or time your arrival mid-week to give you a short first week back. Ease yourself back into work slowly to avoid overwhelming yourself and undoing all of the R&R you got on your vacation.

2. Stay up-to-date

Before you set foot in your office, shoot a quick phone call or email to a coworker. He/she will be happy to hear about your trip (without cutting into work hours) and you can get the scoop on what happened in the office while you were gone.  This will better prepare you for your return.

3. Plan fewersummer_drinks, longer vacations instead of several short ones

Instead of setting yourself up for several cases of the post-vacation blues, try taking longer vacations fewer times a year.  This will make the vacation seem more special

4. Remember what you like about work

Amp yourself up for your return to work by thinking of the people and things that you enjoy about your job. When you return, work on your favorite projects first to motivate yourself to tackle tougher assignments.

5. Relive vacation memories

Put photos from your recent vacation on your desk or your computer. Schedule drinks with your friends and coworkers to regale them with stories from your trip.  These little reminders will help make your vacations last and, before you know it, it will be vacation-time again.

Backyard Networking: Turning that Summer Rooftop Party or BBQ into Lead Generation

Wednesday, August 26th, 2009

bniAmericans are famous for two things: amazing BBQ and an incredible ability to network with people. Business leaders are starting to utilize different networks as an attempt to gather contacts and market themselves. No matter where you live or what you do, you are part of several networks; but what sets Americans apart from the rest of the world is that we’re good at utilizing both our business networks as well as our private ones.

As we approach the end of summer, now is the time to combine what has proven to be the most successful networking method together with your grill skills! The networking method we’re referring to is BNI.

BNI is a referral organization where main focus is to help one another to connect and create new business. By creating your own BBQ BNI in your backyard you will combine great food, a chance to meet friends and their friends and at the same time have the opportunity to develop new and exciting business and partnerships for your company. It requires a bit of planning, and the number one thing for a successful BNI is that people from different industries are represented.

Make sure to compile a list of your friends that you want to invite and write down the industry that they represent. Once you have the list done you can move on and start planning the second most important thing. The food! Aftebbq1r attending a numerous different networking events we can establish that one of the things always mentioned when people summarize their experience is if there was anything to eat. Sometimes you will even get a detailed description of what kind of food, snacks, and/or appetizers that you could munch on. Nobody who arranges a networking event wants the attendees to leave because they’re hungry. Last but not least, don’t forget to tell people to bring business cards. You want to make it easy for your guests to follow up quickly and efficiently.

One of the advantages of having your own BBQ BNI is the setting. Chances are you will have a far more relaxed social networking event since nobody has been forced to connect with one another just because they wear a name-tag with an industry that they know they have to interact with. Let’s face it, there have been too many times that you just want to leave that stale and stiff networking event where 38 of the 40 business people there feel slightly uncomfortable.

So, light that fire and get your business moving before fall is here!

Getting Back in Touch with Former Clients

Monday, August 24th, 2009

marketing-strategy-win-new-clientsOne of the most important aspects of business is growth. A recession, in particular, is a time when you want to grow your business, but without the spending. Stay in touch and network with past clients to help your business achieve growth goals in a time when cutting corners is the way of the world.

You may be thinking, but old clients are just that – old. You may be shooting yourself in the foot with this line of thinking. If you maintain good client relationships, they will use you again in the future, or at least refer you to their colleagues. If this is a new concept to you or you aren’t sure how to approach this, here are a few ways to get started.

1. Stay in touch!

With LinkedIn, Twitter, Facebook, Blackberries and IPhones, it’s impossible NOT to be in contact. So, use this to your advantage and build a relationship through these mediums to expand your business breadth.

2. Be an Expert!

Be the best in your field by practicing what you preach. Read the latest journals, news and publications to be stay top of your industry at all times. Draw clients to you with your knowledge.

3. Make time!

Set aside time to devote to reconnecting with old clients, nurturing new clients and following-up with existing clients. Your dedication to former, existing and potential clients will pave the way for growth and drive revenue increase.

Keeping Your Team Motivated during Down Time

Monday, August 17th, 2009

The end of summer is a lazy time for everyone. August in particular is thought of as a time for vacation, which makes it hard to stay motivated in the office. There are, however, some tricks that can help you get through those long days and make them some of the best and most productive you’ve ever had.

Keeping your staff’s head in the game is crucial during this period and will put you ahead of the curve when September rolls around. They always say it’s the little things in life that count, so why should this be any different? Especially in a time of recession, there are free or low-cost ways to get staff to work hard.images

  1. Offer summer incentives like Popsicles for a job well done or bring in Ice Cream on Fridays to celebrate the closing of a successful work week.
  2. Create a friendly and pleasant work environment by making a big deal about staff birthdays with a card signed by everyone on the team. This boosts company morale.
  3. Set goals and offer rewards that will motivate staff such as movie tickets or a summer Friday if your company doesn’t usually follow that policy.

It’s a tricky time for managers, but you can do it! Be the leader in this march towards motivation and the others will follow suit. A fun, enjoyable work environment is sure to please staff on even the hottest days of summer!

Using Down Time to Test Drive New Ideas

Thursday, August 13th, 2009

asleep at work / schoolWhile business generally slows down during the month of August, don’t let those last humid summer days slip away as wasted workdays. Here are a few ideas for ways to optimize your down time and set your company up for a productive month.

Are you up to date on the latest news in your industry or field?

If the answer is no, August is the perfect time to play “catch up” with the latest trends, news and technology. You can begin by reviewing key online publications, book marking noteworthy articles and eventually, compiling your findings into a folder. It may be helpful to select the “Top 10 Must Read Articles” for the week and then summarize each article in a few sentences. Once you’ve completed those steps, forward your document—with the appropriate URL’s and short summaries—to the rest of your team. Not only will your colleagues appreciate the information you provide, but they might even choose to do the same for their particular specialty! Given the fast paced nature of the marketing industry, wherein new tools like social media applications and technologies develop daily, staying at the forefront of industry news may seem like a daunting task. However, by performing the steps listed above, you can make this task more manageable for you and your team.

Are your employees constantly searching for new business opportunities?

For many companies, exploring opportunities for new client acquisition is often pushed to the back burner duribusinessteam at a meetingng busy months. However, searching for new business opportunities should be a recurring deliverable for each and every employee. If you find yourself tempted to leave the office early in August, make your time worthwhile and attend a local networking event instead. Networking events can be a great way to speak with small business owners, develop new contacts and ultimately, open the door to new business opportunities.

Be innovative!

As you are researching the latest industry news (as discussed above), I’m sure you’ve come across some innovative ideas. Schedule a meeting with your team or division so that you can discuss the “Top 10 Must Read Articles.” These articles can function as a springboard to a brainstorming session, specifically with the goal of integrating your findings into your company’s unique business model. Just as each industry evolves, your company as a whole should evolve, and constantly seek new ways to deliver creative solutions for your clients. By holding brainstorming sessions as a team, your company creates an outlet for creative expression and company development.

Setting Metrics for Q4

Wednesday, August 5th, 2009

stacked coins on chartWhenever you brainstorm business strategy, it’s crucial to set business metrics for your team to measure progress and budget time, resources and funding effectively. But, how do you know which metrics are the right ones for your business? According to business experts, metrics should:

  • Create a single objective that unites your team
  • Streamline progress toward the end goal
  • Create clear depiction of your business’ strengths and needs

Your metrics should be clear, measurable and actionable. Create a metrics report that keeps your team’s performance up-to-speed.  (You could create your own or use available software to run your monthly metrics.) Tracking your performance this way will enable you to set accurate targets and track your progress, which will be helpful when conducting department or employee reviews as well as communicating performance results to your clients. Additionally, this will allow you to see which facets of your business add the most value.  Keep an eye on what departments are draining too many resources–keeping your ROI in mind here is key.  You could create metrics for any of the following areas:

  • Business performance as a whole
  • By department
  • By project
  • By employee

Once a month, hold a meeting with your project managers and team.  Run the metrics report for each project, department or resource.  Communicate your goals clearly to all members of your team and discuss where you may have fallen short for the past month.  If it helps, select a few crucial metrics and track their progress in a public space like on a bulletin board or poster displayed in a place of prominence.  This will motivate employees to perform and add the element of accountability.  Be sure you reward successes and hold team members accountable where apporpriate.

Tracking and running metrics is crucial to the success of any emerging business. Keep your team, and your clients, in the know by tracking your results.