Posts Tagged ‘ROI’

Tracking Tools That Tell the Truth

Saturday, March 20th, 2010

Tracking the impact and ROI of your online marketing is a challenge. Many different pieces are involved in the puzzle, and because of this, you need to have a strong understanding of the goals of your campaign, as well as what specific aspects need to be tracked and analyzed: increased lead generation, sales, and/or conversions. One basic condition is to establish what platforms you are going to utilize in order to successfully meet the objectives. If you skip this step you will end up with data that doesn’t relate to anything impossible to put into any context. As the impact of social media on online marketing campaigns increases, the number of tracking tools available increases as well. The following basic tools and metrics enable you to measure your online presence while employing a multitude of platforms to integrate all sorts of statistics.twitter-tools11

The basic metrics to look at are click through rates, total time spent, number of conversations started and the frequency of visits. Below are some useful analytics software to track website data like traffic, visitors, pages per visitor, and traffic sources.

Google Analytics – generates detailed statistics about the visitors to a website, tracks visitors from referrers, to search engines.

Omniture – a publicly held online marketing and web analytics company; the leading solution to optimize ad spend and conversion.

Woopra a comprehensive and information rich hosted analytics service. It is similar to Google Analytics but provides real time stats and a number of additional features, such as the ability to chat real time with visitors to the site.

There are a number of various tools for analyzing your social media efforts as well. If the main objective is to track the frequency of visits to your Twitter page and the click through rates of your posts, make sure to let the following tools do the analysis for you.

HootSuite – manage all aspects of your Twitter account including scheduled tweets, record statistics and organize followers.

TweetMeme – tracks the most popular links on Twitter every five minutes; aggregates all the popular links on Twitter to determine which links are popular by analyzing links that users have “tweeted;” organizing and categorizing them.

Bit.ly – a URL shortener that provides you with analytics information like number of clicks, traffic sources, and what time clicks occur.

TwitterAnalyzer - analyzes your influence on twitter, filled with comprehensive stats that calculate daily tweets, users who are retweeting your messages, and their unique reach.

No matter what you are looking to achieve, keep in mind that every step in your campaign, from determining objectives and platforms, to measuring success and analyze the results, is a interrelated wheel where synergy needs to be created in order to experience increase conversation, brand recognition, and ultimately sales.

Twitter: Launching Your Small Business in the Social Networking World

Tuesday, October 13th, 2009

Posted by Sumontro Roy.

With the growing popularity of Twitter and major brands already interacting online, it’s important for Small Businesses to understand the value of “becoming social.”

How important is it to be socially active?twitter-network

Ah, but it is extremely important! Building strong relationships with your target market is more important than ever before. Having the chance to listen, stay in touch and connect with thousands of people instantly is the real value of this new channel of instant communication.

However, you must clearly outline how to launch your brand in this social world before you jump on the social media bandwagon. Here are some key things to remember and ask about your business before going “live”:

  • Treat your brand as a
    person, define your personality
  • Identify your values and beliefs (Brand Identity)
  • What does your brand say that is different from others? What conversations can you join and make a real contribution? (Differentiation)
  • How can you make your conversation relevant to your business? (Promotion Strategy)

Remember, that, as human beings we like people who know how to listen to us, those that show us how much they care – that ultimately wins our trust. Building relationships is about having a rational and emotional connection and this is what your business now has the chance to do: Socialize and build loyal, lasting relationships with your customers, without even picking up the phone!

Importantly, social media is an extremely cost-efficient media selection for small businesses. And, given that a lot of such small businesses need to make the best possible use of their limited funds, it becomes that much more important to select, develop and implement an effective social media strategy.

Check out these Twitter tools that can help you identify your target market, join conversations that you want to be part of and deliver content based on your business strategy and expected ROI:

http://www.smbceo.com/2009/03/25/top-27-twitter-applications/

Video Link: http://smallbiztrends.com/2008/10/how-why-twitter-small-businesses.html

Feel free to contact the Team at Perks for developing an effective and efficient social media strategy for your business – we look forward to hearing from you!